Refund Policy

Clear and fair rules for all transactions.

Important Notice

Once a deposit has been made, there is no way to reverse it. You must use your balance for orders from Vortex Reach.

No Payment Reversals

You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or chargeback, we reserve the right to terminate all future orders and ban you from our site.

Balance Refunds

Orders placed in Vortex Reach will be refunded back to the user's platform balance if the order cannot be completed. This is automatic. We do not provide refunds to your original payment source once the funds have been added.

Misplaced Orders

Misplaced or private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.